Privacy Policy
Effective Date: 26 August 2026
CAC Coatings respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, request a quote, contact us or engage CAC Coatings to provide painting services.
Who We Are
CAC Coatings is an Australian painting business providing residential, commercial and insurance painting services across the Gold Coast, Brisbane, Northern NSW and surrounding areas.
ABN: 99 855 992 243
Email: info@caccoatings.com.au
Website: www.caccoatings.com.au
Personal Information We May Collect
Depending on how you interact with us, we may collect information including:
Your name
Phone number
Email address
Property or project address
Details about your painting project
Photographs or documents you choose to provide
Information submitted through website enquiry or quote forms
Correspondence between you and CAC Coatings
Information reasonably required to prepare quotes, complete work or manage our business relationship
You are not required to provide personal information simply to browse our website. However, certain information may be required if you would like us to respond to an enquiry, provide a quotation or perform painting services.
How We Collect Information
We may collect personal information when you:
Complete an enquiry or quote form on our website
Contact us by phone, email or social media
Request a quotation
Provide photographs or project information
Engage CAC Coatings to complete work
Communicate with us during or after a project
Visit and interact with our website
Our website and associated services may also collect technical information such as your IP address, browser type, device information, pages viewed, approximate location, referring website and information about how visitors interact with the website.
How We Use Personal Information
We may use personal information to:
Respond to enquiries
Arrange site inspections
Prepare and provide quotations
Schedule and deliver painting services
Communicate with you about your project
Provide invoices and maintain business records
Respond to questions, feedback or complaints
Improve our website and customer experience
Measure the effectiveness of our marketing
Meet legal, regulatory, insurance and accounting requirements
Protect our business, customers and website from misuse or security threats
CAC Coatings does not sell personal information.
Website Hosting and Squarespace
Our website is built and hosted using Squarespace.
When you visit our website or submit information through website forms, certain information may be processed or stored using Squarespace's systems and service providers.
Squarespace may also use cookies and similar technologies required to operate, secure and improve the website.
Google Analytics and Website Analytics
We may use Google Analytics and other analytics tools to understand how visitors find and use our website.
These services may collect information such as pages viewed, time spent on the website, device and browser information, approximate location and how visitors arrived at the website.
We use this information to understand website performance and improve our services and marketing.
Advertising and Remarketing
CAC Coatings may use online advertising services such as Google Ads and Meta advertising.
Where these services are enabled, cookies, pixels or similar technologies may be used to measure advertising performance and, where permitted, show relevant advertisements to people who have previously interacted with our website.
You may be able to manage advertising and cookie preferences through your browser, device settings or the relevant advertising provider.
Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
Operate and secure the website
Remember visitor preferences
Understand website traffic and usage
Improve website performance
Measure enquiries and advertising effectiveness
You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
Where applicable, our website may also provide cookie preference controls.
When We May Disclose Information
We may disclose personal information where reasonably necessary to operate our business or provide our services, including to:
Employees and contractors involved in delivering your project
Suppliers and service providers
Website, hosting and technology providers
Accounting, bookkeeping and business administration providers
Insurers, builders or other parties involved in an insurance repair where relevant
Professional advisers such as accountants or legal advisers
Government, regulatory or law-enforcement authorities where required or authorised by law
We do not disclose personal information to third parties for their own direct marketing purposes without appropriate consent.
Overseas Processing
Some of the technology and online services we use may process or store information using servers or service providers located outside Australia.
This may include website hosting, analytics, email, cloud storage and advertising providers.
The countries in which information is processed may vary depending on the service provider and its infrastructure.
Protecting Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Please email:
We may need to verify your identity before providing access to personal information.
Privacy Questions or Complaints
If you have a question or concern about how CAC Coatings has handled your personal information, please contact us at:
Please provide enough information for us to understand your concern. We will review the matter and respond within a reasonable timeframe.
Third-Party Websites
Our website may contain links to websites operated by third parties, including social media platforms, review platforms and other service providers.
CAC Coatings is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those services before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website, technology or legal obligations change.
The latest version will be published on this website with an updated effective date.
Contact CAC Coatings
For questions about this Privacy Policy or how we handle personal information, please contact:
CAC Coatings
Email: info@caccoatings.com.au
Website: www.caccoatings.com.au